“Serving in a New Era – Strengthening Customer Relationships”, an extensive staff training session for PBSS Group.

PBSS Group organized an extensive staff training session, placing a sharp focus on the key principle of ‘Serving in a New Era – Strengthening Customer Relationships’ – a key pillar of PBSS’s corporate philosophy.

This specifically curated event, conducted by the renowned corporate trainer Mr. Dhammika Kalapuge, delved into the essential practice of managing and nurturing sustainable customer relationships which serves as a cornerstone of the success of PBSS Group.

We would like to thank Mr. Kalapuge for adding significant value to the interactive session with his wealth of experience, sharing some valuable insights on managing customer relationships in the service industry & highlighting the event’s significance in PBSS’s ongoing journey towards excellence in service and delivery.